Reviews for Melanie Estates (Century 21)

★ ★ ★ ★
Anonymous
29/11/2017

I wish I could give minus stars, an absolutely awful, rude, lying estate agents. DO NOT GO WITH THEM, do everything you can to change. When we moved into our house it hadn't been cleaned there was mould and damp everywhere and was very dirty. They never came out to see it and refused to clean it until our parents got involved and threatened to withhold rent. They never respond. JUST AWFUL

★ ★ ★ ★
Anonymous
25/11/2017

I would leave 0 stars if I could. They are an absolute nightmare and have been from the day we moved in. For example, I didn't have a doorknob on my bedroom door- I can go on but this will become an essay. Difficult to communicate with and agency fees are through the roof.

★ ★ ★ ★
Anonymous
25/11/2017

Century 21 is headed by a man who used to run Elite Property Solutions - another estate agents that went under!! Do not recommend, they'll stitch you up.

★ ★ ★ ★
Anonymous
25/11/2017

Worst people I have ever had to deal with! Disgustingly rude to their customers and do not care about anything at all sending nasty emails if things aren’t done on time. Also watch for false advertisement!! Just because it says it has a ‘double bedroom’ that doesn’t mean you’ll get a double bed in it!

★ ★ ★ ★
Anonymous
25/11/2017

Most awful estate agent I have ever experienced. They ask you for huge deposits and lots of paper work, they then lose your paper work and ask for it again and say they will charge you if it’s not given to them. Very unorganised and have the worst customer service ever. They do not sort out problems, the house we moved into was dirty and had not been cleaned. AVOID AT ALL COSTS - rating of score 0

★ ★ ★ ★
Anonymous
25/11/2017

Shocking estate agents, from day 1 we've had issues with miscommunication and them delivering false promises in getting issues resolved in the house. In communications with them, their lack of maturity is evident and inappropriate. I've heard issues along the same lines from other students. Avoid if possible.