★ ★ ★ ★ ★
Very friendly staff who are helpful and pleasant to work with. However, fixing of items took ages at times. We had a toilet that wouldn't flush, a broken washing machine, broken boiler/heating, and all of it took a week or more to get fixed. I do think the issue may have been the landlord, not Kent Management, as he insisted on fixing it himself despite never being in the area.